KANA Software, Inc. is an American multinational software company that designs and sells customer service solutions intended for both commercial and government sectors. The company is a world leader in multi-channel customer service and develops a number of Customer relationship management (CRM) products. These products leverage service processes including e-mail, chat, call centers, and Web self-service. KANA names its integrated solution Service Experience Management (SEM). The company aims to unify and adapt customer journeys across contact center, Web site and social community. KANA’s solutions are used by more than 850 enterprises, including half of the Global 100 and more than 250 government agencies. It is based in Silicon Valley and has offices worldwide.
Currently we are seeking for highly qualified candidate to fill the following position in our four divisions:
1. Managed Service
2. Engineering (RnD),
3. Tester (QA),
4. Deployment (Offshore/On-Shore)
Bachelor Degree in Computer Science, Information Technology, Computer Engineering or Electrical Engineering.
Min 2-3 Years working experience.
Having Experience in Java (J2EE) is MUST.
Good of English both oral & written.
Strong communication and analytical skill.
Having good presentation skill and Computer literacy.
Should you interested to the position, Please indicate the division applied for on the subject field of your email and submit your Resume and Application Letter before June 18th, 2013 to: firstname.lastname@example.org and email@example.com, Bcc to: firstname.lastname@example.org.